SUMMARY
Last Update: June 4, 2024
- We only ask for personal information when it is required for the fulfillment of Services at Fit Body Boot Camp Training Holdings or its subsidiaries.
- We do not sell your personal information to third parties.
- Individual Fit Body Boot Camp franchisees may collect personal information and are governed by their own policies.
Fit Body Boot Camp cares about its member’s privacy rights. We only ask for personal information when it is required to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
The following privacy policy (“Privacy Policy”) describes the collection, use, and disclosure of personal information by Fit Body Boot Camp (“we” or “us”) and its subsidiaries and affiliates and the rights you may have in connection with personal information about you that is in our possession.
This Privacy Policy uses the term “Services” to describe the various services and resources that we provide, including our website, services for franchisees, and services for users.
Fit Body Boot Camp is the data controller of the personal information we process which originates in various jurisdictions and is therefore responsible for ensuring that systems and processes we use are compliant with applicable data protection laws.
For additional information about your rights and choices under applicable law, please review the “Your Privacy Rights” section below.
I. PERSONAL INFORMATION WE COLLECT
RESTRICTIONS ON USE
We collect the following personal information, and may have collected such information in the past 36 months:
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Category
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Specific Information Collected
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Source and Purpose
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Customer Identifiers
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Name, email address, physical address, phone number, date of birth, gender, IP addresses.
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Provided by individuals during registration for our Services or registration to our events including employment applications. This information is used for the provision of the Services.
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Emergency Contact Identifiers
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Name, phone number.
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In case of health emergency in use of Services. Collection of Emergency Contact information is not mandatory.
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Franchisee Identifiers
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Name, email address, physical address, phone number, date of birth, driver’s license number, credit score, IP addresses.
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Identifiers pertaining to franchisees, their employees, their members, and franchise applicants are provided directly by franchisees or other 3rd Party vendors. This information is used for the provisioning of franchise services or identifying potential franchisees.
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Consumer protected information per Cal. Civ. Code § 1798.80(e)
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Name, email address, physical address, phone number, date of birth, financial information.
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Provided by individuals during registration for our Services. This information is used for the provisioning of the Services. Personal information pertaining to franchisees, their employees, their members, and franchise applicants are provided directly by franchisees. This information is used for the provision of franchise services.
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Geolocation
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Geolocation such as country, physical address, and longitude/latitude coordinates while using our mobile applications.
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Collected from your device if permitted by settings and from interaction with sites. This information is used for providing the Services, analytics, and marketing optimization.
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Commercial Information
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Records of products and services obtained from the Company.
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Collected automatically when users make purchases for purposes of analyzing and improving our Services.
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Photographic Images
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Photographs or videos.
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Collected as part of the Challenge application or casting calls. Fit Pro Tracker can collect photos as part of their account signup process. Please consult Fit Pro Tracker’s privacy policy for details.
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Internet or other electronic network activity information
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Information regarding users’ interaction with our website.
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Collected automatically when users use the website for purposes of improving our services and marketing. For example, we use visitors’ IP addresses to generate look-alike audiences for marketing.
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II. HOW WE USE INFORMATION
We may use personal information we collect for any of the following purposes, in addition to the main purposes listed above:
- Provide you with our Services, including the support of your Fit Body Boot Camp franchise.
- Contact you in connection with the Services, including via text.
- Complete transactions.
- Provide customer and account services, such as notices regarding products or services or your account.
- Comply with applicable laws, law enforcement, or pursue our legal rights, including performing and enforcing our contractual obligations and rights, such as billing and collection.
- Evaluate and improve our products and services, and develop new products and services.
- Tailor our marketing and advertising to you, including via retargeting and creating look-alike audiences.
The legal bases we rely upon to process your information in connection with the use cases described above are:
- We process personal information about you when it is necessary for the performance of a contract to which you are party, or to take steps at your request prior to entering into a contract;
- We process personal information about you when processing is necessary for compliance with a legal obligation which applies to us;
- We process personal information about you when processing is necessary for the purposes of our legitimate interests (except where such interests are overridden by your interests or fundamental rights and freedoms).
III. INFORMATION WE SHARE
We may also disclose personal information, as described in this Privacy Policy, to the following:
- Contractors, service providers, and other third parties we use to support our business and provide you with our products and services and who are bound by contractual obligations to keep personal information confidential and secure, and to use it only for the purposes for which we disclose it to them.
- Fit Body Boot Camp franchise owners to provide training services to members.
- Buyers or other successors in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us is among the assets transferred.
- Government entities or other parties to comply with court order, law, or legal process, including responding to a government, court, or regulatory request.
- Government entities, third-party cybersecurity experts, or other parties as necessary and appropriate to ensure the security and integrity of our networks, or otherwise protect the rights, property, or safety of Fit Body Boot Camp, our customers, or others.
- Third-party entities to enforce or apply our terms of use and other agreements, or otherwise protect or assert our legal rights, including for billing and collection purposes.
- Data analytics providers for the purpose of advertising, marketing, or new franchise opportunities.
IV. COOKIES AND LINKED SITES
The technologies we use for automatic data collection on our website include cookies and web beacons. A cookie is a small text file placed on your device. A web beacon is a small electronic file (e.g., clear gifs, pixel tags and single-pixel gifs) with a unique identifier that is used to understand browsing activity. We use data collected through these technologies, which we may supplement with other information such as location, to help us improve our website and to deliver a better and more personalized service.
Our use of cookies. Our websites places small files, or “cookies,” on your device. Cookies are the most common method to track, personalize, and save information about each visitor’s session. We use cookies to personalize your experience on our website and to promote our Services to you. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Third-party cookies. Some content or applications on the website, including advertisements, are served by third parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to collect information about you when you use the Sites. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
Linked Sites. Our website may include links to other websites or content that belong to third parties. We are not responsible for personal information that you voluntarily disclose to such third parties and we are not responsible for third party websites, content or services. You should review the privacy policies associated with those third parties.
Beacons. In order to provide you with certain services and support ad attribution, limited user data, such as your IP address or other unique identifiers, and other event data, may be shared with certain service providers when you use our websites, for example Google’s Tag manager or Meta’s Pixel.
Such information is shared to assist Fit Body Boot Camp’s understanding and optimization of our user’s complete customer experience. Specifically, sharing such information helps Fit Body Boot Camp understand how users arrive and use our websites and/or better measure the performance of our ads.
Examples of the types of technologies that may support this behavior include pixels, javascript snippets, or cookies. You may opt out of using the beacons by selecting “disagree” in the initial cookie banner when visiting our sites.
V. CHILDREN UNDER THE AGE OF 16
Our services are not directed to or intended for use by children under the age of 16. We do not market products or services to children, and do not knowingly collect personal information from them. In accordance with applicable privacy laws and regulations, if we learn that we have received information directly from a child under age 16 (or such age as may apply in certain jurisdictions) without his or her parent’s or legal guardian’s consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use our services. Subsequently, we will delete such information. If you believe we might have any information from or about a child, please contact our support team at privacy@fitbodybootcamp.com.
VI. YOUR PRIVACY RIGHTS
Rights of Individuals located in the US. Residents of certain US states (including California, Virginia, Colorado, Connecticut, and Utah) may have or will have the right to: (1) know what personal information we collect, use, disclose, and sell; (2) request that we delete your personal information; (3) access and obtain a copy of your personal information that we collect; (4) request correction of inaccurate personal information; (5) opt out of targeted advertising; or (6) limit the use and disclosure of certain sensitive information. We will honor your request to the extent required by applicable law and will make a good faith effort to honor your request in all other cases. If you disagree with our response to your request, you may appeal the request by submitting supporting documentation to privacy@fitbodybootcamp.com.
With respect to deletion requests, we cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We may not discriminate against you for exercising any of your rights. This means that we may not deny you services or charge you different prices or rates for services or provide you with a different level or quality of services (or suggest that we will do so), in response to these requests. However, we may charge different prices or rates, or provide a different level or quality of services, where that difference is reasonably related to the value provided to us by your personal information.
You may request to exercise the foregoing rights by:
Right to be informed. This Privacy Policy sets out how we use your personal information and gives you information about how you can exercise any of your rights in accordance with applicable privacy laws.
Right of access. You may be entitled to ask us for a copy of any personal information which we hold. This right is known as a ‘Subject Access Request.’
We will normally send you a copy of the personal information within one month of your request. However, that period may be extended by two further months where necessary, taking into account the complexity of the request or the difficulty in accessing the personal information that you request. There is usually no charge; but in exceptional circumstances we may charge but will discuss this with you if those circumstances apply.
Right to rectification. If the personal information we hold about you is inaccurate, you may request rectification. The personal information will be checked, and, where appropriate, inaccuracies will be rectified.
Right to erasure. In certain circumstances, you may be entitled to ask us to erase your personal information.
Right to data portability. In certain circumstances, you may wish to move, copy, or transfer the electronic personal information that we hold about you to another organization.
Right to object. You may object to your personal information being used for direct marketing.
You may object to the continued use of your personal information in any circumstances where we rely upon consent as the legal basis for processing it.
Where we rely upon legitimate interests as the legal basis for processing your personal information, you may object to us continuing to process your personal information, but you must give us specific reasons for objecting. We will consider the reasons you provide, but if we consider that there are compelling legitimate grounds for us to continue to process your personal information, we may continue to do so. In that event, we will let you know the reasons for our decision.
Rights related to automated decision-making including profiling. We will not use your personal information in connection with any automated decision-making process. We use limited contact information to carry out certain business development profiling activities to support and grow our business. When doing so, we rely upon our legitimate interests as the lawful basis for processing your personal information and you may exercise the above rights if you do not wish us to process your personal information in this way.
Please note that we may take steps to verify your identity before granting you access to information or acting on your request to exercise your rights, as required or permitted by law. We may limit our response to your exercise of the above rights as permitted by law.
VII.INTERNATIONAL VISITORS
For visitors using the Services from outside of the United States, any data you provide will be transferred to the United States for use by us and our affiliates for any of the purposes described in this Privacy Policy. By using our websites and the Services you hereby expressly consent to such transfer of information or data to the United States.
VIII. SALES OF PERSONAL INFORMATION
TRADEMARKS
We do not sell your personal information.
IX. DATA RETENTION AND SECURITY
WEB OFFER TERMS
Fit Body Boot Camp retains Personal Information for as long as you use our Services and as necessary to fulfill the purpose(s) for which it was collected in accordance with our legal or regulatory obligations.
We have implemented technical and organizational security measures to help protect against the loss, misuse, and alteration of information under our control, including encrypting information passed between our systems and your browser. The storage and communication of information online can never be completely secure, however you should take steps to protect against unauthorized access to your account, personal computer, or mobile phone to minimize such risks. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized access. If you become aware of any breach of security or this Policy, please notify us via email at privacy@fitbodybootcamp.com immediately. If our security system is breached, we will notify you of the breach only if and to the extent required under applicable law.
X.FRANCHISEE PRIVACY POLICIES
The Fit Body Boot Camp Privacy Policy does not apply to our franchisee’s collection, use, and disclosure of your information, except as described in this policy with regard to data sharing and change of a franchisee. Some additional details about franchise use of personal data:
- Fit Body Boot Camp franchisees are independent businesses that may send their own marketing communications in compliance with local regulations. While they follow general guidelines provided by Fit Body Boot Camp, their specific practices might differ. If you would like to unsubscribe specifically from promotions by one of our franchises, please follow the instructions within the message, as each franchise handles opt-outs individually.
- If you visit a Fit Body Boot Camp studio owned by one of our franchisees, you will be providing your information directly to the franchisee. When you provide your information to a franchisee, the franchisee will make this information available to Fit Body Boot Camp. The franchisee however handles all billing and account administration, including determining how your information is used for the franchisee’s own marketing purposes in accordance with applicable laws.
- If a franchisee sells or otherwise transfers its franchise, we will transfer member information controlled by the outgoing franchisee to the successor franchisee.
- Fit Body Boot Camp studios are owned and operated by individual franchisee’s or franchisee groups. If you are concerned that there may have been a privacy breach at an individual studio, please contact the Fit Body Boot Camp franchise directly.
XI. UPDATES TO OUR PRIVACY POLICY
We may make changes to this Privacy Policy from time to time. When we make material changes, we will post a link to the revised Privacy Policy on the homepage of our website, and if you have registered for any of our products or services or have an account with us, we may also inform you through a communications channel that you have provided. Any changes to this Privacy Policy will become effective upon posting of the revised Privacy Policy on the Sites.
XII. CONTACT US
If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us at privacy@fitbodybootcamp.com or at
Attn: Privacy
Fit Body Boot Camp
5867 Pine Ave
Chino Hills, CA 91709
Please be sure to include your full name, address, telephone number and e-mail address so that we may reach you with a response.
If you believe that we have not been able to assist with your complaint or concern, you might have the right to contact your Supervisory Authority.
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